messages emailed / faxed Call Center online scheduling
appointment verification oder taking / order entry seminar & event registration
TV / newspaper / ad response
Southern Voices Inc is a telecommunications service that has been serving the great people of North Carolina and the surrounding states for over fifteen years. We take pride in our customer service and our working relationship with our clients. Our staff has over thirty years experience and most have been with us since we opened in 1995. As your first point of contact we make it our obligation to train and certify all our operators. We are HIPAA compliant and understand the need for strict confidentiality. We work one on one with our clients to build customized accounts because we understand the need for individual specifications.
In todays world technology is always changing. That is why we use state of the art telephony equipment and are constantly upgrading to ensure the best quality of service for our clients. Each and every phone call is very important to us and our clients. That is why we have a redundant phone and internet system in place to ensure our ability to take your calls with no interruption. In the event inclement weather takes you down, we have uninterruptible backup power so that we can continue to take your calls even when you cant.