That is everyone's first reaction when they hear that you are having a root canal. But when you first walk through our door, you will see what makes our endodontic practice a "not scary" place. It could be the smiling face of Phyllis Kincaid, who has been greeting patients at our front desk for over 20 years. You have probably already spoken to her on the telephone. There is no aspect of working with insurance companies that she is not an expert on. Or maybe it is our eclectic decorations. We always hear that our office looks more like a home than a dental office. An antique dressing table in the reception area holds a selection of flavored coffees for your or your friend's enjoyment. Pictures of our families are scattered throughout. Yes, we are moms and grandmas, too! Every corner holds a treat to explore, be it a Lazy Daze find or Dr. Bills mom's collection of paper dolls from the 1940's. We have subscriptions to magazines that cater to every interest we can think of. You will never run out of reading material! If you are cold, we have fuzzy warm blankets. If your neck isn't comfortable, we have special neck pillows. All of this is to make sure that you are as comfortable as we can possibly help you to be during your
But we do not sacrifice excellence of care to provide the nicest, friendliest service. Our office boasts the most current equipment to make your root canal a time-efficient experience.
We use digital x-rays, which come up instantly on the computer screen. They are also larger than conventional films, which makes diagnosis easier. Dr. Bills uses a microscope while she is doing your root canal, so that her visibility is improved, which again helps your root canal to go more smoothly and faster. We use nickel-titanium files, which are sharper, stronger, and more flexible than the previous type of root canal files. As much as we want you to enjoy your root canal experience, we don't want you to spend all day at it. We know that your time is valuable. Because of this, we do most root canals in one appointment, from consultation to completion. Most of our patients leave within one and one half hours, and can go back to work (or to the mall, which is across the street!)
We practice the Golden Rule at our office. "Do unto others as you would have them do unto you." You will find that we don't like shots to hurt either! Dr. Bills prides herself on giving the most painless shots possible. She also does not believe in her patients feeling their root canals! We are constantly stopping to ask if you are OK, because we honestly care about your comfort. If you are really, really, anxious, we are even able to provide conscious oral sedation in our office. We want your root canal to be a pleasant experience, and Dr. Bills and her entire staff are dedicated to your comfort. We look forward to seeing you!