Pets Best Friend Inc

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Welcome! Thank you for your interest in Pet’s Best Friend! We look forward to serving your in-home pet care and householdneeds, as well as your pet grooming needs. At Pet’s Best Friend, we guarantee unmatched professional service, and your peace of mind.
With our award winning In-Home Pet Sitting service, we offer the best alternative to boarding kennels, by providing complete and personalized care for your pets in the comfort of their own homes. Simultaneously, we perform crime deterrence measures to secure your home while you are away. Business trips, vacations, or simply working overtime are all things that we can help you with.
And our Professional Pet Grooming service is considered the best in the area serving hundreds of pleasedpet owners and furry clientele. Our newly renovated state of the art salon brags the most modern grooming technology, and our Pet Taxi serviceeases the transportation burden for the busy pet owner.
Located in the salon, is our new and very unique Pet Boutique. We carry collars and leashes, bowls, novelties, grooming supplies, flea control products, and holistic pet foods.. We hope you enjoy your visit with us today. Do not hesitate to call or email us for more information or stop by our salon for a tour. We look forward to hearing from you.
About the Owner . . .

Susan Baker, owner and president of Pet’s Best Friend, Inc. grew up in Rocky Mount and graduated with honors from NC Wesleyan College. A life long animal lover and pet owner, Susan left the corporate world in 1993 and purchased the pet sitting business from a neighbor. With very little operating capital, Susan took out a small ad in the local newspaper and business exploded. Averaging more than 100 pet visits per day during hectic holiday periods, Susan soon added a staff of sitters to help her.
In-home pet sitting was a relatively new concept and pet owners were ecstatic that they could now travel guilt and worry free with the services Pet’s Best Friend provided. They were so impressed with the unique service in fact, that Susan won the 1998 Pet Sitter of the Year Award. Sponsored by Pet Sitters International (PSI), the award is based on nominations by clients and colleagues, and is the most coveted award in the pet sitting industry. Susan won the Chamber of Commerce’s Small Business Woman of the Year Award in 1998, and the Chamber's Entrepreneurial Success of the Year Award in 2006. She was a finalist for the NEER Entrepreneur of the Year Award in 1999. She has appeared on radio and TV shows, and has been featured in Southern Living, Woman’s World and Cat Fancy magazines. In addition to being a member of PSI, Susan is also a member of the National Association of Professional Pet Sitters, and the National Dog Groomers Association of America. Susan has also hosted the television show Amazing Animals on WHIG-TV.

In 2003, Susan diversified into the grooming industry by purchasing the salon on Zebulon Road and enrolling in pet grooming school. She is now the head groomer at the newly renovated state of the art facility, which is home to both the pet sitting offices and the grooming salon. In 2005, the Boutique was added inside the salon to complement the pet care solutions already offered by Pet’s Best Friend.
Susan and her husband Van are proudly owned by six admittedly spoiled children: J.J. a 4 year old black Lab mix, Nick a 3 year old Pitt Bull mix, Oscar a 2 year old Pitt Bull, River a year old Shepherd mix, and Cagney and Bubbles, 2 year old kitties. All of the Baker kids are rescues. In 2007, Van left the corporate world after 30 years and joined Susan at the salon.
Susan and her staff are active in community service activities, supporting Friends of Rocky Mount Animals, Merlin’s Song, the NC State Veterinary Teaching Hospital, the American Lung Association, and the American Cancer Society’s Relay for Life fundraisers.

About the Staff . . .
You will find the Pet’s Best Friend staff to be the paragon of customer service. There is always a friendly face to greet you at the salon, and a “real person” to talk with on the phone. We all love animals and are trained to take great, loving care of your pets. We’ll treat your pets as if they were members of our own family.
Our stylists are professionally trained and are required to continue their education by attending seminars and trade shows. Our bathers are certified in both bathing and brushing techniques. Our pet sitters are trained in all aspects of pet and home care management. All Pet’s Best Friend staff members are mature, responsible adults who are bonded, insured and trained in Pet First Aid and CPR.