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Effective marketing, referrals, strong sales are on of the keys to creating a good favaourable attention. In fact customer service are the keys to maintaing it. You must summarize the success in sales. Your questions must be highly relevant, creative, planned and direct. In fact your listening skills must be highly developed. You should actually respond and take action that proves that you have listened to the needs of the customers. This is how you can increase business sales in the market.